Your data, your decision
Delete your Gurudevi account
Request deletion here if you cannot access the app. We verify each request before changing an account or its data.
How to request deletion
- If you can sign in, use the account deletion option in Gurudevi. This is the fastest way to associate a request with your account.
- Email us at support@gurudevi.app.
- Use the subject: “Delete my Gurudevi account”.
- Include:
- The email/phone number you used to sign in
- Your role (Teacher / Student / Principal)
- Your school name (if applicable)
- Any context you want us to know (optional)
What happens after a request
We acknowledge the request, verify that it comes from the account holder, and check whether a school, guardian, safety, fraud-prevention, or legal retention obligation affects the request. Once verified, the account is soft-deactivated while the deletion is scheduled; this stops normal access but is not presented as completed deletion.
When deletion is completed, we delete or anonymize account-associated data unless a specific security, fraud-prevention, institutional recordkeeping, safeguarding, or legal obligation requires limited retention. If that applies, we will explain the category and basis before completion. Read the retention and deletion policy.